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The Conflict Resolution and Negotiation graduate certificate can help you better understand the sources of conflict in all organizations, learn mediation techniques to reduce differences between individuals or groups, facilitate better group processes, use negotiation techniques to resolve and reduce conflict, and understand how both nonunion and union workplaces deal with individuals who have grievances.

As our society becomes more diverse and our economy more global, organizations and society are faced with challenges regarding the inclusion of all individuals – both to be fair to them, and in order to fully utilize their talents. The Diversity and Inclusion in the Workplace Certificate Program is designed to give you the tools to help organizations successfully navigate the challenges and opportunities associated with an increasingly diverse workforce.

This certificate program is one that is designed uniquely for you – for your individual interests, current situation, and future goals, from the broad subject matter of Labor and Employment Relations. You can select any four (4) graduate-level MLER courses to make up the Labor and Employment Relations certificate.

Learn about your own rights and the rights of other working people. Consider how rights have been expanded historically. Discuss how efforts to reduce rights today might be countered – or how to expand upon existing rights and make them available to more groups of employees. The focus of this certificate is on workers' rights in the U.S. However, coursework in this program allows for the opportunity to learn about rights in other countries because some international experience could inform proposals for change in the U.S.